Thank you for your purchase at Zeireed.
If you’re not fully satisfied with the product/services you get, we’re happy to return the cost you spent.
Where to ask for a refund?
You can message us through the website’s chatbox, which is located in the bottom right corner. However, you can also email us at info@zeireed.com.
Refund Period
From the day of purchasing the service/product, you can ask for a refund within 14 days.
Refund Costs
Rest assured, the company will cover the cost of the refund, if there is one. For example, if the payment was included with tax/VAT, it should also be refunded.
Refund Scope
We have three types of products or services: Website Build, maintenance subscriptions, and products. The build service has no refund policy but is available for other services and products.
Once a maintenance subscription is started, you’ll be asked to pay in advance for this service. However, if you’re not satisfied with the service and ask for a refund within 14 days, we’ll refund you.
How It Works
We use the FastSpring Payment Merchant System to handle all payment-related things. The refund will also be accomplished through the Paddle system.
Refund Process Time
Please refer to this documentation for more details.
Contact Us
If you have any questions, please get in touch with us using this email: info@zeireed.com, or via the contact form.